Zircon stone pearl lightweight Earring

When it comes to taking care of your artificial jewellery, it's important to follow a few simple steps to ensure its longevity and maintain its beautiful appearance. By following these guidelines, you can enjoy your jewellery for years to come.

1. Keep it away from moisture: Artificial jewellery is more susceptible to damage from moisture compared to other types of jewellery. Avoid wearing your artificial jewellery while swimming, showering, or participating in any water-related activities. Moisture can cause the metal to tarnish and the stones to lose their shine.

2. Store it properly: To prevent your artificial jewellery from getting scratched or tangled, store it in a separate compartment or pouch. You can also use a soft cloth or tissue paper to wrap each piece individually before storing them together. This will help protect the jewellery from dust, dirt, and any potential damage.

3. Avoid direct contact with perfumes and cosmetics: Chemicals present in perfumes, lotions, and cosmetics can react with the metal and stones of your artificial jewellery, causing them to fade or lose their luster. It's best to apply these products before putting on your jewellery and allow them to dry completely before wearing it.

4. Clean it gently: Regular cleaning is essential to maintain the shine and sparkle of your artificial jewellery. Use a soft, lint-free cloth to gently wipe away any dirt or residue. Avoid using harsh chemicals or abrasive materials as they can damage the surface of the jewellery.

5. Handle with care: When wearing or removing your artificial jewellery, handle it with care to prevent any accidental damage. Avoid pulling or tugging on delicate chains or clasps, as they can easily break or become damaged.

6. Avoid exposure to extreme temperatures: Extreme heat or cold can cause the metal of your artificial jewellery to expand or contract, leading to potential damage. Avoid leaving your jewellery in direct sunlight or in extremely cold environments.

7. Regular maintenance: Periodically check your artificial jewellery for any loose stones, clasps, or signs of damage.

By following these simple care instructions, you can ensure that your artificial jewellery remains beautiful and in excellent condition for years to come. Remember, proper care and maintenance are key to preserving the beauty and longevity of your jewellery.

At Fashion Jewels, we strive to provide a seamless and convenient shopping experience for our valued customers. To ensure transparency and clarity, we would like to explain our shipping charges and Cash on Delivery (COD) policy.

Shipping Charges

For Prepaid orders, we charge a flat shipping fee of Rs.100.

We work with reliable shipping partners to ensure that your package is handled with care and delivered in a timely manner.

For COD orders, we charge shipping fee of Rs. 200. We understand that COD offers convenience, and we strive to make it available to our customers.

• Estimated Dispatch Time- 1-3 business days after you place an order with us.
• Expected Delivery Time: 3–7 business days following dispatch.

Cash on Delivery Policy

For Cash on Delivery, we require COD confirmation fee in advance to reduce order cancellations. The remaining order amount can be paid upon delivery.

If order is refused at the time of delivery, COD shipping fee is non-refundable in that case.

If you have any questions or concerns regarding our shipping charges or COD policy, please do not hesitate to reach out to our customer support team. We are here to assist you and provide any necessary clarification.

Thank you for choosing Fashion Jewels as your trusted source for elegant and timeless jewellery pieces. We appreciate your understanding and cooperation in adhering to our shipping charges and COD policy. We look forward to serving you and exceeding your expectations.

Attention to all our customers!

We understand that sometimes situations arise where you may need to return or exchange your purchase. However, we would like to inform you that we do not encourage returns, exchanges, or cancellations for the following reasons:

1️⃣ The item does not suit the customer's style or preference
2️⃣ Changed your mind after making the purchase
3️⃣ Ordered by mistake
4️⃣ Size issues with bangles or width of motifs
5️⃣ Delays in courier services
6️⃣ Order reached beyond the event or occasion date

To ensure complete satisfaction, we urge you to contact our team for real pictures of our ready-made jewellery or similar pictures for kemp jewellery, to clarify any doubts regarding colour, quality, or size, before placing your order.

🛍️In case you receive a defective item, please contact us with details and an unboxing video without any cuts, from the opening of the package. We will not consider any damage claims without a proper unboxing video.

🚚The product must be shipped back within 48 hours of delivery with a tracking number forwarded to our WhatsApp number (+91 8200353994)

We would like to remind you of our maximum damage claim policy, which states that the maximum amount that can be claimed is only Rs. 2000 or the product cost, whichever is lesser. This is to ensure that our loyal customers receive only the best quality products from us. We take pride in maintaining high standards and we will not compromise on that.

For prepaid orders, in case of cancellation before dispatch due to unavoidable circumstances, a cancellation fee of 20% of the invoice value will be deducted. This is to cover the costs incurred in processing and packaging your order.

For partial COD orders, please note that in case of cancellation before dispatch due to unavoidable circumstances, the partial amount paid for cash on delivery will not be refunded and the order will be voided.

Information regarding Shipping: We kindly request that you provide us with a proper delivery address, including landmarks, to avoid any confusion and delays in shipment. We take great pride in delivering your orders to you in a timely manner, but we need your help to make it happen. Missing or incorrect addresses can lead to RTO (Return to Origin), which we are not responsible for. Please note that in such cases, shipping charges incurred will not be returned and for reshipment, we will have to charge shipping fees again.

We kindly request you to understand our policies and cooperate with us. Thank you for choosing us and we assure you of our best services at all times